Privacy Policy

Who we are

Artisan Origins ("we", "us", "our") sells handcrafted home décor made by artisans in Zimbabwe. If you have any questions about this policy or your personal data, please email us at artisanorigininfo@gmail.com.

What we collect

• Information you submit through our contact form (name, email, message).
• Account details if you sign in to the admin area (email address, authentication tokens).
• Basic technical data such as browser type and pages visited, used to keep the site running.

How we use your data

• To respond to your enquiries and partnership requests.
• To operate and secure the website.
• To comply with our legal obligations.

We do not sell your personal data, and we do not use it for advertising.

Cookies and local storage

We use a small number of strictly necessary cookies and browser storage items — for example, to remember your cookie preference and to keep admin users signed in. We do not use advertising or third-party tracking cookies.

Third parties

Our backend and authentication are provided by Lovable Cloud (which uses Supabase). Admin sign-in can be performed via Google. These providers process limited data on our behalf under their own privacy terms.

Data retention

We keep enquiry messages only as long as needed to respond to you and maintain a reasonable business record. You can request deletion at any time by emailing us.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, to object to processing, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, email artisanorigininfo@gmail.com.

Changes to this policy

We may update this policy from time to time. The "last updated" date above will reflect the most recent revision.